Getting started was way more effort than expected
Honestly, I struggled a lot with starting to use the software because the support didn’t seem very responsive when I needed help. I spent a lot of time trying to figure things out on my own with very little guidance. It felt like I was being made to wait forever, and that only added to frustration. The training material was a bit scattered, so it wasn’t clear which step to focus on first or how to use the calling tools efficiently. I called the helpline more than once, but the assistance was patchy at best and sometimes felt like I was not being taken seriously. After a long wait, I finally got through some of the basics, but the whole process was exhausting. It definitely took a lot of effort that I hadn’t expected going in. So, if you don’t have patience or prefer things to work smoothly from the get-go, this might not be the best fit.