Getting started was slower than I thought but mostly smooth
When I first signed up, I expected to be up and running really quickly since the introductory materials seemed pretty straightforward. However, the actual onboarding took a bit longer than I anticipated, mostly because I wanted to set up the database properly along with the calling tools. The training videos helped a lot, but I found myself revisiting them to fully grasp the dialer's features. Compared to some other platforms I've tried, WFHI's onboarding is more detailed, which is good, but it means the initial setup requires a bit more patience. Thankfully, the telephonic support was helpful during this phase, guiding me through a few confusing parts of the software. Overall, getting going took a few days longer than I expected, but once everything was set up, the workflow became much smoother. I appreciate how automatic updates happen in the background, so I don't have to worry about software glitches. If I were telling a friend, I'd say it's a solid platform but be prepared for a somewhat longer startup if you want to get every feature working well.