getting started was slower than i hoped but support was solid once engaged
Initially, I struggled to get fully going with WFHI’s software because the onboarding instructions felt somewhat scattered. Signing up and setting up payment was clear enough, but getting the hang of the calling tool and dialer took longer than I anticipated. The database integration also required more trial and error on my part before I felt comfortable using it. During this time, the automatic updates rolled out quietly but didn’t provide much context, which added to the confusion. The highlight was once I finally connected with support via phone— their patience and knowledge made a noticeable difference. They helped me work through the stuck points methodically and explained the features clearly. This facet stood out as a saving grace, even though the time it took to reach this stage was frustrating. I think if the onboarding process had been a bit more cohesive, the start would have been smoother. Still, I appreciate how support handled my calls once I managed to connect, making me feel like progress was possible after all.