Getting started was slower and less clear than expected

Getting started was slower and less clear than expected

The whole process from signing up to actually getting the software fully functional felt very slow. After submitting my payment and receiving the invoice, it took more time than I thought before the onboarding process truly began. The instructional telephone support added some help but also involved waiting long periods for callbacks that sometimes didn’t come at all. The automatic updates promised did not significantly speed up setup or usage initially. Each step seemed to stall the progress rather than facilitate it, making the overall start frustrating and time-consuming. This lack of smooth initiation affected my motivation to continue exploring the software confidently at first.