Getting started was quick, but lacked a few basics
From the moment I signed up, it didn’t take long to get the software and training set up. The onboarding flow was pretty smooth, and I was able to grasp the calling tools and the dialer quickly, which was great. I had some trouble initially with the database features as these were not explained in as much detail as I would have liked. Payment and invoicing processes were clear and straightforward, which saved time. What I noticed was that although the automatic updates kept coming, they sometimes brought unexpected changes that I had to catch up on. Overall, I’m happy with how fast I could get going, but a bit more focus on the basics of database management during onboarding would have helped me feel more confident at the start.