Getting started was pretty quick, but some features felt absent
Signing up and starting to use the software took less time than I expected. The onboarding flow was relatively smooth, and the training sessions helped me understand the basics of the calling tools and managing the database. I was able to navigate the dashboard and access the dialer quickly, which made the initial days easier. Telephonic support was prompt whenever I reached out, which contributed to a sense of readiness early on. However, I did notice that some features I assumed would be part of the software, such as more detailed call analytics or integration options, were missing or quite basic. Although automatic updates were frequent and seemed to improve stability, they didn’t add some of the functionality I was hoping to see soon after signing up. Despite this, the payment and invoicing processes were straightforward and transparent. Overall, I’m pleased with how fast I was able to get rolling, but I also feel there’s room for expanding the feature set that would make the software more comprehensive and better suited to my needs.