Getting started was mostly smooth but lacked clear timelines
I signed up with an expectation that the onboarding process would be swift and seamless based on the initial description given by the team. While the WFHI software eventually set up well enough for regular use, I found the early stages less straightforward than anticipated. It took several days longer than I had expected just to have the calling tools and the dialer fully functional without hiccups. The absence of more precise timelines and clear step-by-step guidance in the onboarding flow left me uncertain about progress at various stages. However, once everything was in place, the database feature integrated smoothly into my workflow, and I appreciated the automatic updates that kept the software current without manual intervention. The sign-up and invoicing process was fairly standard, though I wish there had been a clearer initial roadmap from sign-up to active use. Overall, the delay was the main drawback despite competent tools and upgrades that followed later in the process.