4 out of 54 of 5Verified customerSupport and communication
Getting started was mostly fine, just the wait stood out
Honestly, the support and communication were helpful enough for me to get going, but it took a little longer than I would've liked. I’ve been through enough setups to know that you sometimes have to wait for responses. Still, this time, the wait during the database setup was particularly long. It wasn’t that the team wasn’t supportive—they were—but that part really stretched out things. Once the dialer was ready though, everything flowed much better. The initial lag made it feel like a hurdle more than just a normal pause. In all, I liked the support, but the delay in one part definitely stood out during the whole onboarding process.