Getting started was frustrating but eventually functional
The biggest issue I faced was the time it took to get everything working smoothly. The sign-up was quick, and the invoicing system didn't cause any problems at all. But when I moved on to using the calling tools, I found the dialer to be pretty unintuitive at first, and it took several tries with telephonic support before I felt confident managing calls. The database feature was ok, though integrating it into my workflow took longer than expected because the instructions were vague. Automatic updates happened quietly in the background, which was good, but they didn't fix some usability issues I encountered initially. Support did respond, but their advice sometimes felt generic and not really tailored to my specific problems. Despite this slow ramp-up, the software eventually did the job adequately, allowing me to manage remote workflows effectively, though I can't say the onboarding process felt smooth or quick enough to be truly efficient at first.