Getting started was a bit slow, but glad I stuck with it
I found the billing and payment process took longer than I expected before I could get fully started. The initial setup of payment details and invoicing seemed more complicated than they should have been, with some back-and-forth emails to clarify what documentation was required. That said, once that hurdle was crossed, everything else moved smoothly. The system’s automatic updates help keep things current without me needing to worry too much, which is good. I also appreciated the telephonic support though I only used it minimally since the billing got resolved. It was a little frustrating for a short while but understandable for a service that manages complex workflows. The database access in the software is solid once you’re in, and the onboarding system guides you through the process, but the financial side took most of the initial effort. I’d tell a friend it was a bit slow at first, but overall I’m glad I stuck with the process and can see how it will support remote work activities effectively moving forward.