Getting started was a bit of a slow grind
When I first started using the software and tried to set up my workflow, it didn’t feel very quick or intuitive. The sign-up process was okay but the steps to configure the database and dialer took a while to figure out. I had to wait on telephonic support more than once just to understand how automatic updates were supposed to work, which made me question the efficiency at first. However, once all the initial setup issues were resolved, the tools themselves worked without major glitches. It was just the whole onboarding and getting going that felt a bit sluggish — almost like the software was ready but the path to get there was not that smooth. I’d say overall the experience was okay but not without its hitches, the kind where you wonder if it’s worth the time. So I’ll give it a 3-star rating for that mixed feeling.