Getting started took way too much effort compared to what I expected
I had expected to get going fairly quickly after purchasing the software, given all the information provided beforehand. However, the whole process dragged on much longer than anticipated. Instead of smooth onboarding, I found myself repeatedly waiting for clarifications on the invoice and struggling with payment confirmation. The initial training promised seemed straightforward, but in practice, navigating the software took more time than expected due to unclear instructions. Even getting support over the phone was a slow process with long waiting times. I thought signing up and setting up the database would be almost instant, but it required many back-and-forth steps that felt unnecessary. Overall, the effort required to start using the WFHI products was much greater than I had anticipated, leaving me frustrated by the delay and complications involved.