I was really looking forward to setting up WFHI's software, but the process dragged on much longer t
I was really looking forward to setting up WFHI's software, but the process dragged on much longer than I expected. The sign-up and invoicing steps seemed straightforward at first, but then the actual onboarding got stuck. The training materials provided didn’t shed much light on the more complex parts of the software, so I was left confused about how to utilize the calling tools and the dialer effectively. It felt like waiting for a show to start but the stage never clears. Automatic updates came through during this waiting period, which didn't help me since I hadn’t properly set up the database feature or understood how telephonic support worked yet. Trying to reach out for priority assistance was frustrating as well, because the calls often went unanswered or I had to explain my issue multiple times. Overall, the time it took to get going with WFHI was painfully long, and I’m honestly not sure if it’ll ever become worth it for me.