Getting started took steady effort but felt worthwhile
I found the support and communication around getting started with WFHI to be quite thorough, though it did require a steady amount of effort from my side. The telephonic support was available and patient whenever I called, which helped clarify many doubts especially about the dialer and database features. However, the process to fully understand all the functionalities was not instant and needed multiple sessions, so the timeline stretched a little longer than I hoped. Despite that, the trainers maintained a warm and respectful tone throughout, which encouraged me to keep going even when I felt overwhelmed. I think the onboarding demands a certain pace of learning that some might find slow, but for me, it ultimately paid off because of how detailed everything was, particularly with regards to software updates and handling the invoicing system.