Getting started took some time but was worth the wait
It took me a while to fully get going with the WFHI software, but it was worth the time invested. Right from the sign-up process, the invoicing and payment went smoothly without confusion, which set a positive tone. Once I moved into onboarding, I found the initial training quite helpful but also a little slow to progress through certain steps. Learning to use the dialer took more getting used to than I originally thought, especially syncing it with the database feature. The automatic updates sometimes shifted things around, requiring me to pause and check what had changed before continuing. Although it slowed me down, these updates seemed necessary to maintain smooth operation. The telephonic support was available when I needed it and mostly responded well, though I did have to wait a bit on occasion. Overall, the time taken at the start helped me avoid bigger issues later, and I feel more confident using the software now than in the first few days. This pacing wasn't frustrating — it made the whole process manageable rather than overwhelming.