Getting started took some effort but wasn’t too bad
From the moment I signed up, I noticed the onboarding took a bit longer than I assumed it would. Initially, setting up the database felt a bit overwhelming because I had to understand how to import and organize my contacts effectively. The training sessions were helpful in clearing up those doubts, although it took a couple of calls with support to get fully comfortable with the dialer tool. I appreciate that the telephonic support was patient each time, explaining processes carefully, which made the learning curve manageable. By the end of the week, I was actively using the calling system without glitches, and updates rolled out seamlessly. Still, I wished the setup instructions were a bit more comprehensive upfront to reduce back-and-forth. Overall, the effort required wasn’t too bad, but it definitely took a little more persistence than I originally expected to get going smoothly.