Getting started took some effort but support was consistent
Starting with the support and communication, I found that it took considerable effort to get fully up and running with the software and training. Initially, the onboarding process required several calls and clarifications to understand how the remote workflows would be managed effectively. Despite this, the telephonic support team was patient and helpful every time I reached out, which made the journey smoother than I expected. The software itself had some aspects that needed a few tries to get comfortable with, especially the calling tools and dialer feature. The database updates were automatic and seemed reliable, which reduced my stress once things settled down. The invoicing and payment system worked fine after I got used to the process. I wouldn't say it was an effortless setup, but the steady support and clear communication helped me navigate through the early challenges well. In retrospect, the effort I put into learning the system was worth it, and I believe others who persevere through the first phase will find the platform quite functional for their needs.