I was hoping to start using the WFHI software pretty quickly, but the time it took to access everyth

I was hoping to start using the WFHI software pretty quickly, but the time it took to access everyth

I was hoping to start using the WFHI software pretty quickly, but the time it took to access everything was frustrating. Setting up my account felt overly complicated, and the onboarding steps didn’t seem to flow properly. Even though the auto-update feature worked fine and kept the software current, it didn’t make up for the initial delay. I appreciated that the sign-up and invoicing parts were smooth and straightforward, but once inside, it was slow to reach the point where I could actually use the database or the dialer effectively. Support staff were polite on the phone but didn’t resolve my access issues promptly. It was disappointing because I expected a more seamless experience after purchasing the training and software package. The calling tools sometimes froze or lagged, which added to the struggle. Overall, I finally got up and running after multiple attempts and some back-and-forth calls, but that laggy start put a damper on my enthusiasm. I wish the setup had been more intuitive and quicker so I could’ve jumped into using the features right away without all the hassle and waiting.