Getting started took more time than I expected but was worth it
I was prepared for some learning curve when starting with the WFHI software and training, though I must say the onboarding took a bit longer than I had hoped. The initial training sessions were detailed, walking through database features and dialer functions. While I had to invest a couple of extra days than I planned, the step-by-step setup process felt thorough. The payment and invoicing experience for signing up was clear and painless, so that helped keep things moving smoothly. At times during training, the automatic updates threw up unexpected changes, so I had to re-adapt some settings. Still, the telephonic support was readily available and answered my queries quite well. Overall, the onboarding required steady effort and patience, but I'm confident this foundation will make working with remote workflows much easier going forward.