Reflecting on my experience with the WFHI sales and pre-purchase process, I would say it took longer

Reflecting on my experience with the WFHI sales and pre-purchase process, I would say it took longer

Reflecting on my experience with the WFHI sales and pre-purchase process, I would say it took longer than I initially thought it would. The sign-up and invoicing steps were clear but there seemed to be a delay in receiving the final access to the software, which impacted my planned schedule. After clearing payment, I anticipated more instant onboarding but had to wait a bit which was a little frustrating at the time. However, once I was fully set up, the software and calling tools worked smoothly as expected. The database feature and updates didn’t give me any trouble either. Looking back, while the wait was longer than I hoped, it wasn’t a deal-breaker because the product itself met my needs. It just could have been more efficient to get started sooner. The telephonic support during that phase was polite and answered my questions but didn’t speed things up. Overall, I would say it was a positive experience with a small reservation about the initial time frame getting going.