My initial experience with sales and pre-purchase communication was a bit of a mixed bag. On one han
My initial experience with sales and pre-purchase communication was a bit of a mixed bag. On one hand, the sign-up and invoicing processes were pretty straightforward and didn’t require much effort on my part, which was a relief. But on the other hand, it took quite a while to get the database and dialer tools fully set up and working properly. The customer support was polite but seemed stretched thin and sometimes delayed when I needed guidance. While the training modules were helpful, they didn’t cover all aspects in enough detail, so I had to spend extra time experimenting on my own. I appreciated the frequent automatic updates keeping the software current, but they also required me to pause and adapt workflows occasionally. Overall, the path to get going smoothly demanded considerable effort, although parts of it were fairly user-friendly. It’s not a terrible experience but definitely took more time and focus than I had initially expected.