The process to really get up and running with the WFHI software was slower than I had hoped. I spent
The process to really get up and running with the WFHI software was slower than I had hoped. I spent quite a lot of time going through the training materials and waiting for automatic updates that sometimes needed troubleshooting. Onboarding was not as straightforward as other tools I've tried, especially when it came to the database and dialer features. The telephonic support was somewhat helpful but not always immediately available, so I had to manage some of the steps by myself. Signing up and making payments were simple, yet those comfort points didn't fully offset the time it took to become comfortable navigating the system. Overall, it took steady effort and persistence before I felt ready to use the platform confidently.