Getting started took more effort than I expected, but support helped
When I first signed up with WFHI, I honestly wasn't sure how much time it would take to get fully set up. The onboarding process felt quite involved; there were multiple steps like setting up the dialer and organizing my contacts in the database. Sometimes I doubted if I'd get everything right without help. Luckily, telephonic support was always available and they patiently answered my questions, though sometimes I wished the responses were a bit quicker. The training helped me understand not just the software basics but also how to adapt remote workflows in general, which was reassuring. Updates came automatically, which meant I didn't have to worry about maintaining the software myself. The invoicing and payment system was straightforward, removing one potential headache. It took a bit of effort and a few calls to the support team before I felt comfortable using the tools to their full potential. Even now, I sometimes review training materials, just to be sure. Overall, while getting going took more time than I first expected, the combination of training and support made the process smoother than I imagined. I'm glad I persisted because the software is quite robust once you get the hang of it.