Signing up for the WFHI software and training wasn't as smooth as I hoped. The initial setup involve
Signing up for the WFHI software and training wasn't as smooth as I hoped. The initial setup involved more back-and-forth than I’d anticipated, especially when it came to getting the dialer running reliably during my preferred hours. Telephonic support finally helped, though it took quite a few calls to sort out the timing configurations. On the positive side, the invoicing process was clear and straightforward, which was a relief amidst the delays. However, the onboarding and training sessions felt a bit rushed at first, and I ended up needing extra time to grasp the software's calling and database features. The automatic updates worked fine but did not compensate for the slow start. Overall, getting going required more effort of my own than I expected, so I hope future users find this process smoother.