I was hoping the setup and support process would be quicker, but it took a lot more effort than I in

I was hoping the setup and support process would be quicker, but it took a lot more effort than I in

I was hoping the setup and support process would be quicker, but it took a lot more effort than I initially thought. Signing up was straightforward enough, but after that, it felt like I was waiting around quite a bit to get real assistance for configuring everything the way I wanted. The training materials were there, but some parts were unclear which meant I had to spend extra time figuring things out myself. The dialer and database features sounded useful in theory, but getting them to work seamlessly took longer than I expected. Support responses over the phone sometimes seemed to take a while, so I was left unsure whether I was missing something important during the onboarding. It was discouraging to not be fully up and running quickly because I wanted to avoid downtime. On the positive side, the software itself seemed promising once everything was set up. But overall, the whole process wasn’t as smooth as I hoped, and that initial waiting and trial-and-error period felt more stressful than I’d like to repeat anytime soon.