The training and onboarding experience was quite a mixed bag for me. On the positive side, the train

The training and onboarding experience was quite a mixed bag for me. On the positive side, the train

The training and onboarding experience was quite a mixed bag for me. On the positive side, the training materials were generally clear and helpful in explaining the key features of the software. I appreciated the step-by-step guides which made some sections easier to follow. However, the onboarding process itself took a lot longer than I anticipated. It wasn't always obvious how to proceed from one step to the next, and some of the tools required more trial and error than clear instructions. The calling tools and dialer, for example, needed extra setup that wasn't really covered in the training. Though I eventually got going properly, the whole experience demanded quite a bit of patience and extra effort on my end.