I was a bit surprised by how long it actually took to get everything up and running. The training se
I was a bit surprised by how long it actually took to get everything up and running. The training sessions were thorough but didn’t speed up the setup as much as I hoped. Support was polite and helpful but getting answers sometimes took longer than I expected, which added to the wait. The dialer worked okay once it was configured, but initial database integration needed some tweaks. I appreciated the way they kept updating the software automatically; at least that part felt seamless. Overall, while it finally clicked and I could use most features, the amount of time waiting and explaining things felt longer than I thought it'd be. I’ll keep using it but with more realistic expectations about the ramp-up time.