I started using the WFHI software with anticipation, but the delays in getting adequate support and

I started using the WFHI software with anticipation, but the delays in getting adequate support and

I started using the WFHI software with anticipation, but the delays in getting adequate support and clear instructions meant it took quite some time before I could actually start working. The initial onboarding steps were not straightforward for me, and when I reached out for help, responses were slower than I hoped. The telephonic support took multiple calls before I got what I needed to proceed, and this added to my frustration. The calling tools setup wasn't as intuitive as I had thought, making it difficult to handle the first few work sessions effectively. I kept waiting for the automatic updates to fix issues or improve things, but those felt like minor patches rather than comprehensive improvements. The invoicing and payment interface was clear but resolving questions about my subscription took longer than expected. Overall, the time it took just to get rolling was much higher than I anticipated, which negatively impacted my experience with the platform.