I had hoped that starting with the software would be straightforward but it took quite some time to

I had hoped that starting with the software would be straightforward but it took quite some time to

I had hoped that starting with the software would be straightforward but it took quite some time to get going. The sign-up process itself was not painful, but after that, getting familiar with the database and the dialer features required more effort than I anticipated. Although the training sessions were available, fitting them into my schedule was a challenge. The automatic updates came through regularly and kept software current, which was good. However, the pace at which support responded on the phone sometimes slowed things down further. The invoicing seemed fine once everything was set up. I did appreciate how the calling tools worked once I got them going, but some initial setups seemed more complicated than necessary. Overall, it felt like a steady climb before I could use the platform effectively, and that waiting period was longer than I imagined it would be. So, while it does work after some time, the effort to get there felt a bit greater than I was expecting.