The time it took to get fully set up with the software was definitely longer than I had expected. In
The time it took to get fully set up with the software was definitely longer than I had expected. Initially, the sign-up and payment process went smoothly enough, and the training sessions seemed clear. However, when I started using the calling tools and exploring the database features, I realized that understanding their full capabilities required more time and effort. Automatic updates happened quietly in the background, which was convenient, but the pacing of onboarding and learning was slower, partly due to some unclear labeling and occasional glitches. Telephonic support was helpful but not always immediately available, so I sometimes found myself waiting before moving forward. Looking back, I think the onboarding flow could have been a bit more streamlined to help new users like me get going faster, though now I feel more comfortable with the system.