Getting started took longer than expected but went well
I found the support and communication quite helpful throughout the initial setup. It did take a bit longer than I had anticipated to get fully accustomed to the software and its calling tools, especially dialing features and managing the database. The onboarding flow was clear but required my consistent attention and some back-and-forth with the support team. I appreciated how telephonic assistance was always available when I needed guidance, which streamlined the process to some extent. Automatic updates came through regularly and didn’t disrupt my workflow, which was reassuring. Overall, the communication was warm and professional, though I wish the onboarding could have been slightly faster. Payment and invoicing were straightforward and well organized, adding to a positive experience. I would be willing to engage with their team again, with the hope that experience will make future setups smoother and more efficient.