Getting started took longer than expected, but learning curve was okay
From my experience, the sequence of steps in the sales and pre-purchase phase wasn't entirely logical. Signing up was easy enough, but the onboarding took longer than I had hoped, which was a bit inconvenient. I was expecting a more streamlined flow, especially given the automated invoicing and payment setup. The training sessions came in the middle of the process and felt somewhat disconnected from the actual software walkthrough. However, the dialer and calling tools integrated reasonably well once I completed the database setup. Overall, I'd say that while the waiting time was a bit frustrating and some parts of the order felt awkward, the platform did eventually come together coherently. I think with some refinement in the order of modules, onboarding could feel much more natural and less time-consuming for new users.