Getting started took longer than expected, but database worked well
When I first signed up I thought I’d be up and running quickly, but it actually took quite a while to really get the hang of the software and understand all the features. The training helped, but some parts felt more complicated than I assumed, especially configuring the calling tools and setting up the database. What surprised me most was how the automatic updates sometimes required re-logging, which interrupted my workflow more than I expected. On the positive side, once the database feature was fully set up, it integrated nicely with my work style and made managing contacts easier. Invoicing and payment processes were smooth and clear, which was good to see. The telephonic support was easy to access but not always super quick to respond. Overall, I expected a faster onboarding but the core software functions delivered once I got past the initial hurdles, so I have mixed feelings about the whole experience.