Getting started took longer than expected but communication was steady
I found the initial set up process a bit slower than I had hoped, but the team was always responsive during the whole time. Every time I had a question about signing up or navigating the billing system, they replied within a day or two, which helped. The invoicing was clear and easy to understand, and I appreciated that they kept me in the loop when there were updates or changes to the software features. While it did take a couple of weeks before I felt fully comfortable using the tools, the consistent support made the wait less frustrating. They didn’t rush me or make me feel like I was a nuisance when I called, which I really valued. Overall, I would say the time factor wasn’t ideal, but the communication was what made the experience manageable and even pleasant for me.