I initially thought the sign-up and onboarding process would be straightforward, similar to other so

I initially thought the sign-up and onboarding process would be straightforward, similar to other so

I initially thought the sign-up and onboarding process would be straightforward, similar to other software I've used. However, it took quite some time to get everything set up correctly. The database feature, while powerful, required more configuration than I anticipated, which slowed me down. Support was responsive on calls, but there was a bit of back-and-forth clarifying my issues, so that added to the delay. On the plus side, once I was fully operational, the calling tools worked well and the automatic updates were seamless, improving functionality without disruptions. I appreciated how the invoicing went smoothly too, with no surprises. So overall, while there was a learning curve and the initial time investment was longer than expected, the software quality helped balance my experience to a fair three-star rating. I think with a bit more guidance during onboarding, the setup phase could definitely speed up for new users like me.