Getting Started Took Extra Time But Was Worth It
It took a bit longer than I initially expected to get fully going with the software. The onboarding process included a lot of detailed training sessions that involved waiting for scheduled times, which somewhat stretched out the timeline. Yet at the same time, this thoroughness ensured I was adequately familiar with all key tools like the dialer and database, which was reassuring. Communication with support during setup was generally helpful, though I noticed occasional delays in responses. Balancing these factors, I recognize that the extra effort and patience invested allowed me to feel comfortable using the platform effectively. While I would have preferred a quicker start, this wasn’t a dealbreaker because the end result was largely positive and the support system kept me moving forward.