Getting started took effort but worth the clarity
I set up WFHI’s software with some initial challenges which made me think twice about whether I’d need help again next time. The training materials were quite comprehensive but required careful attention, not something you breeze through quickly. On the other hand, once I got through the onboarding phase, navigating the dialer and database became easier, signaling a good payoff for the effort. Some areas of the software could be more intuitive, but the telephonic support was there to clarify doubts, although I didn’t want to rely on them too much going forward. The payment and invoicing process was standard but well documented. So while it wasn’t effortless, it definitely followed a clear path from struggle to understanding. I imagine if I revisit it, I won’t require as much assistance, thanks mostly to the solid foundation the training laid down.