Getting started took effort but ended up mostly fine
It took a fair amount of patience to get the support lined up initially and understand all the onboarding steps. I was a bit concerned about how long the waiting lasted before I could fully access the calling tools and the integrated dialer. Support communication was generally helpful, though sometimes there was a slight delay in responses. While I’m okay overall with the process, I wish the initial sign-up and training access had been a little quicker and smoother. The persistent but patient effort required at the start was manageable, but faster communication could have improved the experience. Still, the support team eventually got me on track, and I was able to start using the database feature properly.