Getting started took a bit of effort
I found that the process to start using the software was steady but not instantaneous. There was a need to invest time in understanding how the database setup aligned with the workflows I wanted to run remotely. The onboarding and training sessions helped outline the key features but I still had to put extra effort tailoring the calling tool and dialer to fit my actual daily routine. The sign-up and invoice generation did not cause any issues; payments processed smoothly. Automatic updates deployed occasionally but required me to check the software afterwards for small interface changes. Telephonic support was available and assisted when I asked questions though it was not always immediate. Overall, the effort to get going was moderate, not without some friction, but it settled once the initial hurdles were crossed. I can use the software comfortably now for my needs. It’s not plug-and-play but manageable with some patience and persistence.