When I first signed up with WFHI, I expected the onboarding to be a quick and straightforward proces
When I first signed up with WFHI, I expected the onboarding to be a quick and straightforward process, similar to other software services I have used before. However, it actually took a bit longer to get fully operational. The training sessions, while informative and well-organized, required more commitment than I initially thought. Setting up the dialer and integrating the database into my existing workflow also involved more steps and some back-and-forth with support. I did appreciate the transparency in invoicing and that the payment process went smoothly without any confusion. Although it was somewhat slower to reach a level where I could use the software efficiently, the attention to detail in the setup gave me confidence in its capabilities. Compared to my expectations, it wasn’t an instant win but the thoroughness paid off for longer-term use. If anything, I would say it requires a bit of patience at the start, which felt like more effort than I anticipated, but the end result justified the initial time spent getting everything ready.