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WFHI review

It didn’t take too long to get everything up and running with the software, but it wasn’t immediate

4 out of 54 of 5Verified purchaseSoftware and access

It didn’t take too long to get everything up and running with the software, but it wasn’t immediate

It didn’t take too long to get everything up and running with the software, but it wasn’t immediate either. The sign-up process was fairly standard and the invoicing was pretty clear, which helped reduce any early confusion. When it came to accessing the software on my schedule, I found it aligned decently well with my hours, though initially I had to adjust some settings for the calling tools and dialer to fit my workflow. The database feature was helpful but the initial data import took more time than I thought it would, which slowed down the start a little. On the plus side, the training materials were easy enough to follow, covering the basics well. I was able to work through onboarding without too much hassle once I familiarized myself with the setup steps. Support was available when I called, usually with a reasonable wait time. Overall, the effort to get going was moderate; not overly quick but not frustratingly slow either. It matched my expectations reasonably well and once past the first few days, everything ran quite smoothly.

Chandan PandeyRajasthan, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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