The support and communication I experienced while starting out with this software was generally posi
The support and communication I experienced while starting out with this software was generally positive, though I noticed it took a bit longer to get fully set up than I had anticipated. When I first signed up and accessed the training modules, the initial steps of using the dialer and understanding the database feature were covered thoroughly but at a moderate pace. While I appreciate that the onboarding flow ensured I didn’t miss anything important, a few parts felt slightly drawn out. I felt the telephonic support was patient, providing detailed answers to my questions about automatic updates and debugging. Their priority assistance was helpful when I encountered specific issues, even though it still required some back-and-forth over a couple of days. Invoicing and payment processing were smooth with clear instructions and no unexpected surprises. Ultimately, I am satisfied with the setup process, but it required more time and attention than I initially expected to become comfortable using all the features consistently.