5 out of 55 of 5Unverified experienceSupport and communication
Getting started surprised me with both easy steps and some wait
Initially, I was surprised that it didn't take too long to configure the calling tools and database integration—everything was fairly straightforward once I followed the onboarding training. However, there was a bit of a delay in receiving some clarifications via telephonic support that slightly slowed down my progress. I appreciate how automatic updates handled most software tweaks without needing me to intervene, which kept the experience smooth. While the payment and invoicing process was clear and punctual, I found the prioritization of my help requests sometimes variable. Overall, I was pleased by the balance of quick setup and thoughtful assistance when needed, which helped me get going comfortably.