Getting started required more work than expected
The process to get going with the software took more effort than I initially anticipated. Setting up the dialer along with the database was not straightforward, and the automatic updates added a layer of complexity that needed monitoring. Although the training was accessible, it did not immediately clarify all the steps, so some trial and error was involved. The support team was available by phone when necessary, but I had to call multiple times to sort out some configuration issues. After some persistence, I managed to get the workflow running smoothly and the invoicing system worked as expected. Overall, it was manageable but required continuous effort early on to get comfortable.