Getting started left me feeling a bit stuck
My experience with the training and onboarding was pretty drawn out and not as smooth as I’d hoped. It took longer than I anticipated to really get going with the software. The training covered the basics but felt somewhat generic and didn’t tailor well to my specific questions about the dialer and database features. I felt like I was waiting a while for confirmation to move on at each stage, which stretched out the whole process more than necessary. The sign-up and payment went without issue, and the automatic updates happened quietly in the background, which was fine. But overall, the onboarding left me feeling a bit stuck because I wasn't able to leverage the tools fully for several days. It was functional enough, and I could follow along, but something about the approach to getting users up to speed felt like it could be smoother. I wouldn't say it was terrible, just a bit frustrating. So throughout, the whole situation felt more like wading through some slow setup than a quick jumpstart.