At first, I was hopeful because the initial sign-up and invoicing process was pretty straightforward

At first, I was hopeful because the initial sign-up and invoicing process was pretty straightforward

At first, I was hopeful because the initial sign-up and invoicing process was pretty straightforward, which made me feel like I could get going quickly. However, once I started exploring the calling tools and dialer, I realized it took a bit longer to truly familiarize myself with all the features. The automatic updates did bring some improvements, but occasionally I found them a little confusing, and it took some time to adapt. Support was decent; when I needed telephonic assistance, the help was there but not instant, so I had to be patient. Overall, I think the onboarding flow is okay, but there’s definitely room for smoother steps to get fully up and running without extra hassle. I appreciate that the database feature integrates well with remote workflows, though understanding how to use it effectively took some trial and error. All in all, the experience was mixed—I had some good moments and some frustrating ones, ending up neutral about the software and training.