Getting started felt slow without enough guidance on steps
I was eager to use WFHI's software for managing remote workflows, but the time taken to get everything up and running was longer than I expected. From signing up to starting training, each stage dragged on because it wasn’t always clear what to do next. The onboarding flow seemed to miss some vital basics guiding how the dialer and database features connect, which made me pause several times. I wondered if there should have been clearer pointers or alerts signaling what to set up first. The invoicing and payment stuff was okay, but I was more concerned about actual software readiness. The telephonic support did respond but only after repeated attempts, and their explanations sometimes felt vague, adding to uncertainty. So, the missing piece for me was a coherent kickoff process that helps users understand the order and purpose of key tools rather than just offering a list of features. A quicker setup with more helping hands during the initial hours could have made a big difference in feeling ready to use the platform confidently.