At first, the whole sales and pre-purchase procedure felt pretty drawn out, especially when it came

At first, the whole sales and pre-purchase procedure felt pretty drawn out, especially when it came

At first, the whole sales and pre-purchase procedure felt pretty drawn out, especially when it came to getting my account fully set up and the invoicing sorted. I think the sign-up process was fine, but it took longer than I expected to really start using the software and dialer tools effectively. The training did help to get the hang of the database features and calling workflows, but there was a bit of a wait between initial sign-up and fully navigating the system. Despite that, the onboarding overall didn’t feel overwhelming because the explanations during training were clear enough, just needed some patience at the start.