Getting started felt like a slow unfolding process
When I first considered using this software and the associated training, the entire initiation felt quite drawn out. The sign-up was straightforward, but moving from registration to actively beginning the training took much longer than I had expected. Onboarding steps were somewhat fragmented, and I found myself waiting for several clarifications via calls and emails before truly understanding how to proceed. The invoicing and payment procedures were clear, yet the overall rhythm wasn’t smooth. It didn’t feel rushed, which was good in one sense, as I could absorb the information, but the waiting stretched the enthusiasm a bit. The dialer and database features didn’t get fully introduced to me until late in the process, which was a surprise considering they are core to the service. Also, support was helpful but not instant, so I had to schedule calls and sometimes wait for callbacks. All in all, the entire experience was fine but had that slow, unfolding quality which might not suit everyone.