Getting started felt like a long haul this time
Honestly, the whole process of getting started with the platform felt longer than I expected. The sign-up and billing were reasonably transparent, but moving through the initial onboarding and training felt slow. While the training materials themselves were clear and covered the basics well, the pace was a bit too stretched out, which tested my patience. The dialer and software tools worked well once operational, and updates came automatically without any issues. I suppose delays in communication during support calls didn’t help speed things up either. It’s fine overall, but I felt the process could have been more to the point. I’ve gone through similar setups before so maybe I’m just used to quicker starts. I think with better timing on training and support responses, this could have felt more engaging from the outset rather than a slow march. That said, once through it, the platform worked as expected and invoicing was clear without surprises.